Frequently Asked Questions

Why do we need a transcription service?

Utilizing a transcription service allows the physicians to concentrate on what they do best, seeing patients. Whether it’s straight type transcription or voice recognition editing, Peachtree Transcription can help improve your work flow by freeing up the physicians time.

Are your operations HIPAA Compliant?

Absolutely! All data transmission and exchange is accomplished through a variety of highly-secure encrypted transmissions.

Do you offer an ASR, SRT or VR Platform?

Yes, we partner with 3rd party affiliates that can offer platforms utilizing ASR, SRT and VR technology.

Do you have experience transitioning to an Speech Recognition?

Peachtree Transcription is experienced with transitioning transcription services to an ASR platform. Let PTA be the partner that you can count on during the transition to an ASR platform. Your physician’s can see more patients by allowing us to edit for them.

What’s the difference between Front End and Back End Voice Recognition?

Front-end speech recognition is where the provider dictates into a speech-recognition engine. The recognized words are displayed as they are spoken and the dictator is responsible for editing and signing off on the document. This places the burden of documentation creation on the most expensive resource – the physician. Back-end speech recognition is where the provider dictates into a digital dictation system. The voice is routed through a speech-recognition machine and the recognized draft document is routed along with the original voice file to the editor, where the draft is edited and report finalized. This method frees up time for the physician by utilizing editors to edit the notes.

How does Voice Recognition improve time management with EHR’s?

Inputting data into EHR’s can consume a lot of the Physician’s time. If you are looking to reduce the time physicians spend interacting with an EHR, then Back-end Voice Recognition is a solution that should be considered. Average Time Physician Spends Documenting the Encounter: • 4.5 Minutes Point & Click EHR • 3.9 Minutes Front-end Speech Recognition • 1.4 Minutes Back-end Speech Recognition For example: If the physician sees 35 patients in one day, then: • 157.5 Minutes Documenting with a Point & Click EHR • 136.5 Minutes Documenting with Front-end Speech Recognition • 49.0 Minutes Documenting with Back-end Speech Recognition

Will you absorb our Transcriptionists if we use your service?

Absolutely! If employee displacement is a concern, then we can assure you that we will give your transcriptionists the opportunity to continue transcribing your work. This is a benefit to both of us because it allows you to reduce the overall budget in relation to employee expenses and it gives us access to transcriptionists that are familiar with the account.

Do you really only use US based Transcriptionists and Editors?

Absolutely! We are a USA-Certified organization and we only use Transcriptionists and Editors based in the USA. We do not outsource any of our work to other firms that outsource to foreign countries.

What are your rates?

Peachtree Transcription offers low rates while maintaining a high quality level of service. We offer straight transcription services, Voice Recognition Editors, Patient Documentation Quality Review, Consultation, an Emergency backup Platform and also work with a variety of platform providers so we can find what best suits your needs. That being said, with the specific needs of each organization being unique, there is no one size fits all answer for everyone. However, if you are interested in seeing what rates Peachtree can offer you, then please take a few minutes to fill out the rate request form online (link to request a quote).

Do we bill the Hospital for Remote Transcription phone charges?

No, because nearly all of our transcription functions (dictation retrieval and report text entry) are done over a secure Internet connection, thereby eliminating all phone costs. For clients with older, analog-based digital dictation systems, we pay our own hourly phone usage costs for time spent accessing report dictation.

Do you carry Professional Liability Insurance?

Yes. We maintain Professional Liability Insurance for errors and omissions; our policy offers coverage in the amount of $2,000,000 per occurrence and $2,000,000 annual aggregate.